Get Shoppers to Your Site or Store
Work beyond the aesthetics to build an end-to-end experience that keeps shoppers coming back again and again.
Use the checklist to:
Audit customer experience start to finish
Plan customer experience improvements
Increase customer lifetime value
Inventory, preorders & backorders
Servicing, returns, & cancellations
Transactions & customer communication
Offer transparent preorder & backorder experiences.
Offer customer-centric experiences and make fulfillment convenient.
Offer easily accessible, high-converting payment methods.
Give customers control of their return experience (and make it fast).
Quickly locate orders and help customers.
Offer convenient buy anywhere, fulfill anywhere, return anywhere options.