92% of Consumers will
Abandon a Brand After Just
One Negative Experience
Every interaction with a brand is pivotal in developing a lifelong customer.
We've compiled a list of best practices industry-leading retailers are using to curate a seamless customer experience.
Use the checklist to:
Audit your entire customer journey from start to finish to identify any gaps or opportunities.
Learn best practices (from pre to post-purchase) that industry-leading retailers have used to improve their customer experience.
Check off which items you're doing today—and get ideas for optimizing your 2022 strategy.
Brands that trust Deck Commerce