92% of Consumers will
Abandon a Brand After Just
One Negative Experience

Every interaction with a brand is pivotal in developing a lifelong customer. 

We've compiled a list of best practices industry-leading retailers are using to curate a seamless customer experience.

Use the checklist to:

Audit your entire customer journey from start to finish to identify any gaps or opportunities.

Learn best practices (from pre to post-purchase) that industry-leading retailers have used to improve their customer experience. 

Check off which items you're doing today—and get ideas for optimizing your 2022 strategy.  

Brands that trust Deck Commerce