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92% of Consumers will
Abandon a Brand After Just
One Negative Experience

Every interaction with a brand is pivotal in developing a lifelong customer. 

We've compiled a list of best practices industry-leading retailers are using to curate a seamless customer experience.

Use the checklist to:

orange check new Audit your entire customer journey from start to finish to identify any gaps or opportunities.

orange check new Learn best practices (from pre to post-purchase) that industry-leading retailers have used to improve their customer experience. 

orange check new Check off which items you're doing today—and get ideas for optimizing your 2022 strategy.  




 
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Free Download
CX Best Practice Checklist