Get Shoppers to Your Site or Store
Get the latest insights on retail and order management.
Work beyond the aesthetics to build an end-to-end experience that keeps shoppers coming back again and again.
Use the checklist to:
Audit customer experience start to finish
Plan customer experience improvements
Increase customer lifetime value
The CX checklist for Shopify covers:
Omnichannel
Inventory, preorders & backorders
Servicing, returns & cancellations
Transactions & customer communication
Fulfillment routing
Offer transparent preorder & backorder experiences.
Offer customer-centric experiences and make fulfillment convenient.
Offer easily accessible, high-converting payment methods.
Give customers control of their return experience (and make it fast).
Quickly locate orders and help customers.
Offer convenient buy anywhere, fulfill anywhere, return anywhere options.
Create the best shopping experience from beginning to end...and keep them coming back.
Download Checklist