Retail Resources

Get the latest insights on retail and order management. 

The Ultimate Omnichannel
Content Bundle 

Get everything retailers need to know to plan a seamless omnichannel strategy.

 

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      Parnters

      build a bear case study

      Case Study: Build-A-Bear

      Learn how Build-A-Bear pivoted to omnichannel in just four weeks.

       

         CUSTOMER EXPERIENCE CHECKLIST
        for Shopify Merchants

        Your customer experience doesn't end at checkout.

        Work beyond the aesthetics to build an end-to-end experience that keeps shoppers coming back again and again.

        Use the checklist to:

        orange check new Audit customer experience start to finish
        orange check new Plan customer experience improvements
        orange check new Increase customer lifetime value

        customer experience checklist

        The CX checklist for Shopify covers:

        orange check new Omnichannel
        orange check new Inventory, preorders & backorders
        orange check new Servicing, returns & cancellations
        orange check new Transactions & customer communication
        orange check new Fulfillment routing

        Download Checklist

         

        How Does an Order Management System Help Convert & Retain Customers?

        Numbers Website

        Get Shoppers to Your Site or Store

         

        Numbers Website-2

        Convert Shoppers on PGP & at Checkout

         

        Numbers Website-3

        Wow Shoppers
        Post-Purchase

         

        Numbers Website-4

        Shoppers Shop With You Again

         

         

        Take Customer Experience to the Next Level from Storefront to Front Door

        Inventory

        Offer transparent preorder & backorder experiences.

        Order Processing & Fulfillment

        Offer customer-centric experiences and make fulfillment convenient.

        Transactions

        Offer easily accessible, high-converting payment methods.

        Returns & Exchanges

        Give customers control of their return experience (and make it fast).

        Servicing

        Quickly locate orders and help customers.

        Omnichannel

        Offer convenient buy anywhere, fulfill anywhere, return anywhere options.

        Optimize Your Customer Experience!

        Create the best  shopping experience from beginning to end...and keep them coming back. 

         

        Download Checklist