What Every Retailer Needs to Know about Order Management Systems (OMS)
As buying behaviors continue to shift, the lines between in-store and online shopping have become blurred. Consumers expect to have the same buying experience with your brand—whether they are scrolling on their phone or strolling through your store. Retailers need the capabilities to meet these expectations to continue to grow. That's where order management systems (OMS) come in.
In this guide you'll learn:
- What is order management and why is it important?
- Pain points order management systems solve (for both retailers and their customers)
- Why order management systems aren't a "one size fits all" operation and the different options retailers should consider.
- How retailers can find the right order management system for their brand.