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Get the latest insights on retail and order management. 

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      Case Study: Build-A-Bear

      Learn how Build-A-Bear pivoted to omnichannel in just four weeks.

       

        The Best Alternative to Fluent Commerce

        An out-of-the-box order management solution with industry best practices baked into the product. Built and deployed by in-house OMS experts.

        Talk to an expert

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        Brands that trust Deck Commerce
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        Commerce is constantly evolving and brands need the right technology partner to keep up.

        Direct-to-consumer retailers need technology that’s powerful enough to manage complex order processes but agile enough to change when needed. Without the right technology in place, you risk frustrating your customers. And frustrated customers, head straight to your competitors.

        Brands also need a technology partner with the industry knowledge and expertise to drive their DTC business forward. A partner focused on joint success to help brands create a positive customer experience that drives retention, improves lifetime value and overall brand performance.    

        Enhanced Fulfillment = Better Customer Experiences

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        Increase Revenue

        Provide a better customer experience with more product and fulfillment options.

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        Optimize Inventory

        Leverage inventory across your entire network—regardless of where it's located.

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        Reduce Expenses

        Ship products from the fulfillment location closest to your customer.

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        Deliver Orders Faster

        Automate order processes to deliver items in the most cost-efficient and timely way.

         

        Deck Commerce OMS vs Fluent Commerce

        Deck Commerce OMS Fluent Commerce

        Built by In-House Experts

        No need for third parties to configure and deploy the solution, allowing faster time to market and reducing risk.

        Deployment by Third-Party Agencies

        Leverages a network of SI partners to deploy the OMS solution that have high professional service fees and longer timelines. 

        Out-of-the box solution

        Order management best practices built into the solution that will easily scale as you grow.

        Customizations

        Take time, cost money, and if aren't built correctly can prevent brands from growing.

        Complete Partner

        Complete partner focused on joint success.

        Set of Tools

        Brands needs to rely on their own expertise and responsible for their own success.

        Over 60+ Plug and Play Integrations

        Brands can easily work with their current technology (even legacy systems) and swap as needed.

        Limited Technology Integrations

        Can become an expensive IT project to build custom integrations with the help of an outside agency.

        Download Product Overview

        Build your ideal tech stack

        With over 60 integrations with top commerce vendors, you can build the technology stack of your dreams. ✨ 

        Easily add or swap technology with “plug & play” integrations, meaning your team doesn't have to custom build anything. 

        View all integrations

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        Deck Commerce order management

        Order management isn't just "something" we do. It's all we do.

        If you’re looking for experts, you’ve come to the right place. Order management is our sole focus, not an additional module or patchwork set of systems. Our laser-focus expertise means order management best practices are built into the product and drive our roadmap.  

        That’s why Deck Commerce customers see on average a 15:1 ROI within the first year

         

        Launch new customer experiences faster with less overhead

        More retailers are investing in a dedicated order management system as legacy systems continue to struggle with keeping up with the changing demands of the market. An OMS is no longer viewed as merely a cost center, but a way to drive top-line growth through more timely, cost-effective fulfillment options, and increased customer satisfaction.

        Deck Commerce automates & simplifies processes through the entire order lifecycle helping retailers launch on average 55% faster than their competitors with 35% less initial investment. 

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        Save time, money, and increase market share.

        Budget Accurately

        with a predictable cost-per-order pricing model.

        Reduce Overhead

        by saving an average of $4.42 per order.

        Increase ROI

        On average, Deck Commerce customers see a 15:1 ROI.

        Grow Revenue

        Deck Commerce customers see an average of 5.2% overall revenue growth post implementation.

        Increase Profits

        Customers see a 1.4% increase in net profit margin.

        Launch Faster

        Deck Commerce customers launch an average of 55% faster than their competitors. 

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        We surpassed our sales goals this year with several days of peak volume and had the quietest year technology-wise thanks to Deck Commerce.
         

        View Case Studies

        Ready to learn more about Deck Commerce Order Management?

        Chat with an order management expert to build your omnichannel retail strategy.