Retail Resources

Get the latest insights on retail and order management. 

The Ultimate Omnichannel
Content Bundle 

Get everything retailers need to know to plan a seamless omnichannel strategy.

 

Get bundle

    _Ebook graphic 600 x 800-2 2

     
      Parnters

      build a bear case study

      Case Study: Build-A-Bear

      Learn how Build-A-Bear pivoted to omnichannel in just four weeks.

       

        The Best Alternative to KIBO Order Management

        Order management is not just something we do. It's all we do. 

        Talk to an expert

        _Ebook graphic 600 x 800 (14)
        Brands that trust Deck Commerce
        victorias secret Yankee Candle Netgear New Balance Graco FILA tervis Rawlings_PatchLogo
         

        Commerce is constantly evolving and brands need the best technology to keep up.

        Direct-to-consumer retailers need technology that’s powerful enough to manage complex order processes but agile enough to change when needed. Without the right technology in place, you risk frustrating your customers. And frustrated customers, head straight to your competitors.  

        Deploying a modern and scalable order management system that's built by experts allows brands to simplify and streamline their order management process— while creating a positive customer experience that drives retention, improving lifetime value and overall brand performance.    

        Enhanced Fulfillment = Better Customer Experiences

        Website Images (2)

        Increase Revenue

        Provide a better customer experience with more product and fulfillment options.

        4-2

        Optimize Inventory

        Leverage inventory across your entire network—regardless of where it's located.

        Website Images (1)

        Reduce Expenses

        Ship products from the fulfillment location closest to your customer.

        5-1

        Deliver Orders Faster

        Automate order processes to deliver items in the most cost-efficient and timely way.

         

        Why Brands Choose Deck Commerce

        Numbers

        Sole Focus

        Order management isn't just something we do, it's all we do. Our team has over 20+ years of DTC order management experience.

        Numbers (2)

        Out-Of-The-Box

        Purpose-built for order management best practices. Get up and running fast with no complex or costly customizations needed.

        Numbers (3)

        Storefront Agnostic

        Work with any or multiple best-in-class ecommerce storefronts. Data from all sites flows seamlessly into Deck Commerce. 

        Numbers (4)

        Flexible

        Plug-and-play architecture allows brands to launch and scale quickly without being a complex or rigid IT project. 

         

        What Deck Commerce Customers Are Saying

        When vendors say they "can build anything" it should be a major red flag.
        Former Shopatron Customer
        We knew there could be perks to working with the gorilla in the market, but we wanted to work with a team that was more focused and where we knew we could get the attention we needed.
        Global Health & Beauty Brand
        They just offered way more than we needed and wanted to pay for. We wanted to peace of mind that our specific OM requirements were met.
        National Health & Wellness Retailer
        We didn't want a platform that will do "whatever we told it to do" but we wanted a partner with expertise who would tell us what to do.
        Global Audio Brand

        Download Product Overview

         

        Deck Commerce OMS vs KIBO Order Management

        Build the best tech stack

        Brands should work with the best commerce technology vendors—not be pigeon holed into purchasing a suite of average products by the same vendor.

        Easily add or swap technology with “plug & play” integrations, meaning your team doesn't have to custom build anything. ✨ 

        View all integrations

        Homepage Integrations GIF

         

        Deck Commerce order management

        Order management isn't just "something" we do. It's all we do.

        If you’re looking for experts, you’ve come to the right place. Order management is our sole focus, not an additional module or patchwork set of systems. Our laser-focus expertise means order management best practices are built into the product and drive our roadmap.  

        That’s why Deck Commerce customers see on average a 15:1 ROI within the first year

         

        Launch new customer experiences faster with less overhead

        More retailers are investing in a dedicated order management system as legacy systems continue to struggle with keeping up with the changing demands of the market. An OMS is no longer viewed as merely a cost center, but a way to drive top-line growth through more timely, cost-effective fulfillment options, and increased customer satisfaction.

        Deck Commerce automates & simplifies processes through the entire order lifecycle helping retailers launch on average 55% faster than their competitors with 35% less initial investment. 

        bc partner awards-1 inbound logisitics award 2022 top supply chain project women in supply chain-1 inbound logistics award 2023
         

        Save time, money, and increase market share.

        Budget Accurately

        with a predictable cost-per-order pricing model.

        Reduce Overhead

        by saving an average of $4.42 per order.

        Increase ROI

        On average, Deck Commerce customers see a 15:1 ROI.

        Grow Revenue

        Deck Commerce customers see an average of 5.2% overall revenue growth post implementation.

        Increase Profits

        Customers see a 1.4% increase in net profit margin.

        Launch Faster

        Deck Commerce customers launch an average of 55% faster than their competitors. 

        New Balance Logo

        We surpassed our sales goals this year with several days of peak volume and had the quietest year technology-wise thanks to Deck Commerce.
         

        View Case Studies

        Ready to learn more about Deck Commerce Order Management?

        Chat with an order management expert to build your omnichannel retail strategy.