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Get the latest insights on retail and order management. 

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      Case Study: Build-A-Bear

      Learn how Build-A-Bear pivoted to omnichannel in just four weeks.

       

        The Best Alternative to Salesforce Order Management

        Salesforce has less than 5 years of experience in the dedicated OMS space. Order management is not just something we do. It’s all we do.

        Talk to an expert

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        Brands that trust Deck Commerce
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        Commerce is constantly evolving and brands need the best technology to keep up.

        Direct-to-consumer retailers need technology that’s powerful enough to manage complex order processes but agile enough to change when needed. Without the right technology in place, you risk frustrating your customers. And frustrated customers, head straight to your competitors.  

        Deploying a modern and scalable order management system that's built by experts allows brands to simplify and streamline their order management process— while creating a positive customer experience that drives retention, improving lifetime value and overall brand performance.    

        Enhanced Fulfillment = Better Customer Experiences

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        Increase Revenue

        Provide a better customer experience with more product and fulfillment options.

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        Optimize Inventory

        Leverage inventory across your entire network—regardless of where it's located.

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        Reduce Expenses

        Ship products from the fulfillment location closest to your customer.

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        Deliver Orders Faster

        Automate order processes to deliver items in the most cost-efficient and timely way.

         

        Deck Commerce OMS vs Salesforce Order Management

        Deck Commerce OMS Salesforce Order Management
        Built with over 20 years of DTC experience and over 10 in the dedicated order management space.
        Newer product with less than 5 years of dedicated order management experience.

        Order management is sole focus. 

        Order management is one of many solutions offered.
        Out-of-the box solution purpose-built for order management best practices.

        Can build any feature, but requires customizations that take time and cost money.
        Plug and play architecture allows brands to work with the best commerce vendors.
        Solutions work best if paired with other Salesforce products such as Salesforce Commerce Cloud and Salesforce Service Cloud.

        Download Product Overview

        Build the best tech stack

        Brands should work with the best commerce technology vendors—not be pigeon holed into purchasing a suite of average products by the same vendor.

        Easily add or swap technology with “plug & play” integrations, meaning your team doesn't have to custom build anything. ✨ 

        View all integrations

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        Deck Commerce order management

        Order management isn't just "something" we do. It's all we do.

        If you’re looking for experts, you’ve come to the right place. Order management is our sole focus, not an additional module or patchwork set of systems. Our laser-focus expertise means order management best practices are built into the product and drive our roadmap.  

        That’s why Deck Commerce customers see on average a 15:1 ROI within the first year

         

        Launch new customer experiences faster with less overhead

        More retailers are investing in a dedicated order management system as legacy systems continue to struggle with keeping up with the changing demands of the market. An OMS is no longer viewed as merely a cost center, but a way to drive top-line growth through more timely, cost-effective fulfillment options, and increased customer satisfaction.

        Deck Commerce automates & simplifies processes through the entire order lifecycle helping retailers launch on average 55% faster than their competitors with 35% less initial investment. 

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        Save time, money, and increase market share.

        Budget Accurately

        with a predictable cost-per-order pricing model.

        Reduce Overhead

        by saving an average of $4.42 per order.

        Increase ROI

        On average, Deck Commerce customers see a 15:1 ROI.

        Grow Revenue

        Deck Commerce customers see an average of 5.2% overall revenue growth post implementation.

        Increase Profits

        Customers see a 1.4% increase in net profit margin.

        Launch Faster

        Deck Commerce customers launch an average of 55% faster than their competitors. 

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        We surpassed our sales goals this year with several days of peak volume and had the quietest year technology-wise thanks to Deck Commerce.
         

        View Case Studies

        Ready to learn more about Deck Commerce Order Management?

        Chat with an order management expert to build your omnichannel retail strategy.